Webex


Find the Cisco WebEx link in Canvas 

All class sessions with an online component will start in Canvas - click Cisco Webex in the left Course Menu. Click JOIN on the correct date.

Where will class recordings be located? 

It depends on your professor's location:

Using your Personal Webex account:

As always, contact  Student Tech Help if you need help!

 Open a Mojo Helpdesk Ticket     Email:  studenttechhelp@cooley.edu    Phone:  (517) 371-5140 x3300


1.  Confirm your System Compatibility

Use the following link to connect to a Webex Test session:  

Follow the prompts to install the Extension needed in Chrome. 

Depending on your connection it may take a few minutes to complete this test and successfully connect.  

Once connected you should get a screen that says either: “The Host has not yet joined” OR “Congratulations!  Your system is now set up properly”.      

You may then exit the test session.

Internet Bandwidth Requirements: Link to Webex Support Site

2.  If you have issue with #1 above, use these instructions

If you have never joined a Webex session before, you will need to install the extension in Google Chrome.

The Webex add-on/extension must be installed before you can attend your class

Once you download the Google Chrome extension, it will not need to be downloaded again for future sessions as long as you are using the same computer.  

Google Chrome is required.

Webex Technical Support

If you experience any problems installing the required plug-in, or while using  Webex,   please call Webex technical support.

Within the United States and Canada call: 866-569-3239