Webex is a web based video conference system that integrates with WMU-Cooley's distance education classrooms within Canvas.

Webex is used regularly for the LL.M. Program, the Weekend Blended Learning Program, and remote sections for electives (where offered).



Where to find the WebEx link in Canvas and where to find Class Recordings

****Canvas Links - Cisco Webex or Webex Room? ****

It depends on where your professor is teaching from:

      • DE room on a campus (= Webex Room)

      • different location using a personal computer (= Cisco Webex)

So, you will see one link or the other on each course page, depending on which class you are attending.

****Where will class recordings be located? ****

It depends on where your professor is teaching from:

      • If your professor uses Webex Room, the recordings will be under Panopto Recordings.

      • If your professor uses Cisco Webex, the recordings will be under Cisco Webex, click the Recordings tab.

Using your Personal Webex account:

(note : you must be logged in to your Cooley Email account for these links to work)

As always, contact the Student Tech Helpdesk if you need help!

Open a Mojo Helpdesk Ticket Email: studenttechhelp@cooley.edu Phone: (517) 371-5140 x3300

1. Confirm your System Compatibility

Use the following link to connect to a Webex Test session: www.webex.com/test-meeting.html

Follow the prompts to install the Extension needed in Chrome.

Depending on your connection it may take a few minutes to complete this test and successfully connect.

Once connected you should get a screen that says either: “The Host has not yet joined” OR “Congratulations! Your system is now set up properly”.

You may then exit the test session.

Internet Bandwidth Requirements: Link to Webex Support Site

2. If you have issue with #1 above, use these instructions

If you have never joined a Webex session before, you will need to install the extension in Google Chrome.

The Webex add-on/extension must be installed before you can attend your class.

Once you download the Google Chrome extension, it will not need to be downloaded again for future sessions as long as you are using the same computer.

Google Chrome is required.

Webex Technical Support

If you experience any problems installing the required plug-in, or while using Webex, please call Webex technical support.

Within the United States and Canada call: 866-569-3239